There may be a legitimate issue with the key itself and you should contact Customer Care to assist in quickly resolving it.If your product has expired, your Activation Key will not work until you add time to your subscription. If you had sought a refund for a product, the key will not work. If you have purchased two different versions of System Mechanic, such as System Mechanic and System Mechanic Professional, you may be using a key meant for the opposite version. If you have purchased multiple Activation Keys for the same product, the key you are attempting to use may be one that has already expired. Your key will remain the same, with any service time retained. Your product will automatically upgrade to System Mechanic Ultimate Defense when you update Phoenix 360 to the latest version. These tools will get rid of all the junk files and clutter that might be slowing down your PC. Phoenix 360 has been re-introduced within the System Mechanic product interface as System Mechanic Ultimate Defense. System Mechanic Professional features advanced Windows cleaning tools. However, if you have previously purchased Phoenix 360, your Phoenix 360 Activation Key will allow you to upgrade to System Mechanic Ultimate Defense. If you have installed System Mechanic Ultimate Defense (or Phoenix 360) and are attempting to use a System Mechanic or System Mechanic Professional key, the key will not work. If you have an earlier version of System Mechanic, such as System Mechanic 15, and are trying to activate with an Activation Key meant for System Mechanic 16 or greater, the key will not work.
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